AKA Plumbing reviews · Newcastle Rated 4.9 on Google.

Called at 5.30 am and was here within the hour. The plumber was fine with our dogs and worked efficiently to sort our problem out. He also gave us some advice and was very transparent about our options. Great work super fast.

Ali was amazing, coming out quickly and sorting all the issues we had with our toilet and kitchen sink. He explained everything as well in case of any future issues so they'd be easier to manage. Massive thank you to him. Definitely recommend this company, quick, efficient and lovely!

Jay was absolutely amazing! Such a lovely, kind and thoughtful man who went above and beyond to help with our broken shower. Would not hesitate to have him back for any future jobs- he was brilliant and clearly highly knowledgeable and talented. Please do pass on our thanks again.

Our engineer, Ali, quickly identified the problem and sorted it out with expertise. His service was professional and friendly and we had utter confidence in his work. I would certainly recommend this company to anybody wanting professionalism and expertise.

Had to call AKA at 11.30pm due to a serious leek from bathroom coming through the living room ceiling. Arrived within 45 mins and fixed as swiftly as possible. Not one of those firms where you call what seems to be a local firm but it's just a call center outsourcing to others: they actually send their own engineers. Not 'cheap' but not ridiculous prices considering the unsociable hour. If you've got a plumbing emergency id definitely recommend.

Needed an emergency plumber and AKA had one out within the hour. The engineer arrived when they said they would, they fixed everything and offered aftercare advice. Would highly recommend

Very quick response to my call about the leaking feeder pipe to my toilet cistern. Jay was very nice, explained the problem and rectified it. Would recommend.

Top service. Reported leak and needed emergency plumber. Out within the hour and sorted. Lovely tidy job. Good lad as well highly recommended.

Jay arrived within 10 minutes of time stated, and was very pleasant, got straight on with the job. Managed to sort the problem out which was an issue with the plastic under sink pipes. Would use again.

Called for an emergency plumber, described the problem with the hot water supply to the bath, they arrived within 40 minutes, resolved the problem in less than half an hour. Friendly, efficient, good humoured, polite, I would definitely use them again!! Thank you for your assistance guys!

Jay was an absolute pleasure to deal with. We were very concerned about a leak coming through kitchen ceiling. Thankfully the problem was sorted quickly - very professional.

Very efficient emergency service, came out Easter Sunday within the estimated timeframe. Engineer very friendly, competent and efficient. Thank you

Blocked toilet. AKA were great, got an engineer to me within the time frame given to me. The engineer Jay was, respectful and friendly, and did a great job. All fixed no drama thanks

Jay came out, quickly diagnosed the problem and fixed within an hour. Reasonable fee for same day callout and new parts under warranty. Would recommend

New shower unit! Brilliant job done thank you. Appointment was given within days for 1st call out, came back to fit new unit again a couple days. Full price given no extras and a great price too. No mess from him and was lovely. Thanks

Our shower was completely backed up, Jay came out very quickly and did a great job of unblocking the drain. He was friendly and approachable and we would recommend Jay from AKA plumbing to anyone.

Came out to resolve a radiator leak within the hour. Clearly explained the problem as well as the solution. Easy fix in the end but worth getting an expert for the peace of mind. Would recommend again.

Had a shower installed, work was done to a very high standard and I will be looking to use AKA plumbing in the future!

Jay did a very nice job repairing our toilet seat and checking the overall flush operation. He was cordial, explained everything he did, checked with us that the work was done to our satisfaction and made sure the work area was clean upon his departure. He also took the time to answer an unrelated question about our boiler which we really appreciated.

Absolutely 💯 brilliant came with in an hr very polite friendly Jay went that extra mile thanks and did a fab job cleaning up after

Jay was great, explained the issue and resolved it all the while explaining what he was doing and how to prevent it from happening again, sound guy

Rang in the morning, and the work completed the same day. ( new cistern ) Ive got to say I'd recommend this company to anyone. The engineer was a very friendly and very knowledgeable guy, he explained everything very clearly. 10/10 perfect job.

Had an emergency with a leak under my sick and was kindly sent an engineer to fix it. He was here within the hour and fixed the issue. I am very happy with the fix and knowledge he expressed to me about what he had done.

The engineer was polite courtesy and had excellent customer service skills he explained what he was doing and answered the questions we asked I definitely recommend this company

Jay was very polite and explained everything. Honoured price match and came out within an hour of calling. Replaced fill valve on pretty old cistern would highly recommend :)

Had a leak emitting from a radiator which caused issues with the central heating. Called AKA who quickly booked an appointment and sent an engineer, Abdul, the following day. Abdul was quick to rectify the issue, clearly explaining how it arose and provided clear guidelines on how to prevent issues in the future. Very happy with the result, will definitely use again and can recommend.

Amazing. Jay has gone above and beyond any expectations At a very crucial time of year (2 days before Christmas) and having no amenities, the knowledge, help and expertise of this man was second to none. But more than that the care he showed is only to be commended. You are truly amazing. I cannot recommend highly enough AKA Plumbing Heating and Drainage.

Absolutely amazing service I couldn’t recommend more. The engineers arrived within 45 minutes of me calling up and fixed my boiler and blocked drain really quickly. The two engineers who came were lovely and accommodating to the fact I had two young children sleeping the house.

Fantastic engineer. Very professional and informative. Helped fix my leak and replaced the tap within a few hours. I would highly recommend this company to anyone.

Needed an emergency plumber on a Saturday evening, technician arrived within an hour and had the problem fixed within minutes to stop a leak! Technician was great and really helpful

Helpful and pleasant, fitted a new cistern and new sink taps, waste pipes and fitted isolation values. Wasn't an easy job....Very old taps needed cutting out but done without complaint and done well!

Very professional job done by a very polite and efficient plumber called Ali. It was a bigger issue than expected but it was dealt with very efficiently. Would definitely recommend this company for any plumbing issues.

Engineer is a credit to company. Very polite and friendly. He had to visit a few suppliers to find part needed, returned and replaced stopcock.. Highly recommended and would use again. Many thanks

Fantastic service and advice given. Reattached the pipes as needed and ensured my shower was working correctly.

The guy was so friendly and helped so much. I was so anxious and panicked with the problems I had with my boiler especially with the council not doing their job. I was so worried. He came out very quickly and the issue was resolved until I could get onto the council. I felt calm straight away knowing that the help was there but also how i was respected in the way if keeping the cost down too. Highly recconenxed to anyone. I would use this service again definitely. I found it was affordable Thank you. Very helpful and friendly

Amazing service! A pipe burst all of a sudden under the bath, with water coming through the ceiling in the kitchen below. Called the company and they had someone out within about 30 minutes. The plumber was extremely helpful and friendly and provided quick, knowledgeable and effective service. Would definitely use them again if we ever have another plumbing emergency. Couldn't thank them enough for resolving such a serious issue so swiftly. Thank you again.

Jay came quickly and did a very neat job. He was really pleasant and made a bad plumbing experience feel a lot less stressful. Definitely recommend.

We used this company in an emergency call out for a tennant in Jan 2026 around 9pm. They had a leak and the mains water had to be turned off therefore they had no heating. It was minus degrees outside and they had a toddler. The plumber was at the address within the hour and capped off the pipe, allowing the heating to be used. We purchased a new part and they returned to fit the following day. Was it expensive? Yes relatively but it was a late call out. Were they worth it? Absolutely. Would we use them again? Definitely (although we hope not to have to) GDM

Jay was excellent - professional, helpful and quickly sorted the issue for us. Would recommend.

Ali was brilliant. Came and fitted a new toilet after diagnosing the old toilet with a leak. Was very forthcoming about everything he was doing and the costs. Very good job! Will be using AKA again!

Had a leaking toilet yesterday which turned out to be a nightmare, was not an easy job for the engineer ( AJay ) he was fantastic and could not do enough to help us . I would not hesitate to recommend him and his company to everyone, A big thank you to him for going above and beyond for us ...cheers 😎

Excellent service from start to finish. Ali the plumber was fantastic very polite and fixed the issue and made sure I was happy with the job highly recommended will use definitely use again

Ali came out the day after calling to help with a full sink repair. The service was great and as quick as it could be, clear communication throughout. Thanks again :)

Fantastic job very polite and friendly recomend fully.

The engineer was very quick to arrive and very pleasant would certainly recommend this company

I contact AKA Plumbing with an emergency leak and within 20 minutes the Engineer was here fixing it. Really lovely helpful man! Definitely recommend!

Kitchen was flooded this morning. Called AKA and a plumber was dispatched within 40 minutes. The guy they sent out - whose name I sadly didn't get - was excellent. Was respectful of the property, got the job done in no time and was a real pleasure to talk to. Highly recommended.

Just had my plumbing done from Jay honestly couldn’t thank him enough. Last minute everything that could go wrong went wrong the team sent an engineer out straight away and sorted the kitchen. Thank you guys. Highly recommended

Jay was very polite and respectful of property. He also fitted a new isolation valve for me to make it easier. I would definitely recommended this service

My tap broke at 4am and was shooting water at full blast and high heat and had no idea what to do. AKA sent out their engineer Ali on an emergency call and he got there in 25 minutes, was absolutely lovely and sorted the issue straight away. Price was even on the more reasonable end relative to other places for a 4am call on a Sunday morning. 10 outta 10 service, would especially recommend Ali.

We needed our bath resealing due to a leak, Jay checked for any further issues, got everything sorted and was really friendly and professional. Would definitely recommend

I recently had the pleasure of working with this fantastic team on a construction project, and I couldn’t be happier with the results. From start to finish, the guys were professional, punctual, and truly dedicated to delivering high-quality work. They paid great attention to detail and always made sure to keep the worksite clean and organized. Communication was clear throughout the entire process, and they were always willing to answer any questions I had or make adjustments based on my feedback. The final result exceeded my expectations. Everything was completed on time and within budget, and the craftsmanship was top-notch. I highly recommend this team to anyone looking for reliable and skilled builders. Thank you for your excellent work!

⭐️⭐️⭐️⭐️⭐️ 5/5 – Highly Recommended! I hired this plumber for a plumbing issue at my home, and I couldn’t be more impressed with the service. They were punctual, polite, and clearly experienced in their trade. The problem was diagnosed quickly and fixed efficiently, with no mess left behind. Pricing was fair and transparent, and they took the time to explain everything clearly. It’s refreshing to find someone so reliable and trustworthy. I’ll definitely be using their services again and recommending them to friends and family!

AKA Property Services provided an excellent service installing our 2 large dressing room wardrobes. Friendly, professional and very neat carrying out the work. Would definitely recommend and will use again on future projects.

Very professional, caring plumber. Who looked after my ill , 89 tear old mother. Provided future advice about pipe work in the kitchen and tidied her kitchen after finishing the job. Thank you ever so much. Very pleased

Super friendly & helpful service, communication great throughout, came out within 2 hours, highly recommend.

Prompt, friendly, informative, and thorough. Had a good chat while he was sorting out two plumbing problems for us.

Jay was very friendly, polite and informative. Sorted the radiator straight away, thank you for your prompt service! Would definitely recommend

Absolutely brilliant service arrived well within estimated time and had the job completed straight away. Could not fault the service at all. Thank.you so much

Sunday emergency call out. Tricky job but Abdul was professional and friendly. Got the job done. 100% recommend

Wonderful service from this company went above and beyond to make sure we were satisfied. New fitted shower works great would definitely recommend them to anyone.

Had a plumbing emergency and engineer arrived within the hour. Job completed by a very polite and helpful engineer, Jay.

Couldn't have asked for better service, Jay was polite and explained everything to us going above and beyond in sorting out what turned out to be a tricky job. From start to finish 5 stars

Quick & efficient emergency call-out. Jay, the engineer was great. Polite & efficient.

AKA Property Solutions attended within 2-3 days of a request for support to install cameras. Jay and colleague were professional, informative, kind, and friendly. Both were upfront regarding the costs and expectations for the service. There were no surprises. I would highly recommend.

Great service from start to finish—quick response, professional work, and fair pricing. Friendly team who got the job done efficiently. Highly recommend!

Excellent response time considering short notice and excellent skilled and customer focused engineer.

Quick and gave me a quote before coming out in an emergency. Fixed my tap and gave me advice on what to do next

Another plumber had left me without a working toilet. Naki and Nad came to the rescue. They arrived on time were polite and very professional. They obtained a flush cistern, fitted it in no time at all. Cleared away any mess, ensured everything worked as it should. Will definitely be calling AKA again and would recommend them to all.

They arrived exactly when they said they would. I asked them to fault find a heating issue that had stumped other firms and they sorted it. They got the job done. Great company that I would not hesitate to recommend.

Job well done. Difficult task which done with good grace, manners and personality.

Excellent. It was an emergency call out at the weekend. He came within 45mins and solved the problem as well as another which had cropped up. Very friendly and very helpful. Highly recommended

Super quick we’re out within 20 mins and fixed the leak no problem at all, super friendly would highly recommend