Emergency plumber · Newcastle Our own engineers.
4.9153 Google reviewsLeaks, burst pipes, floods, broken taps and blocked toilets across Newcastle. Ring and you're given a time: customers say their engineer was with them within the hour.
Needed an emergency plumber and AKA had one out within the hour. The engineer arrived when they said they would, they fixed everything and offered aftercare advice. Would highly recommend
Quick quote
What needs
doing?
Choose the work, add your postcode and tell us a little about the job.
Customers have rung at 4am, 5.30am, 9pm and 11.30pm, on a Saturday evening and on Easter Sunday, and had an engineer with them fast.
- on Google, from 153 reviews
- 4.9
- Google reviews
- 153
Reviews
What customers
say.
Called at 5.30 am and was here within the hour. The plumber was fine with our dogs and worked efficiently to sort our problem out. He also gave us some advice and was very transparent about our options. Great work super fast.
My tap broke at 4am and was shooting water at full blast and high heat and had no idea what to do. AKA sent out their engineer Ali on an emergency call and he got there in 25 minutes, was absolutely lovely and sorted the issue straight away.
We used this company in an emergency call out for a tennant in Jan 2026 around 9pm. They had a leak and the mains water had to be turned off therefore they had no heating. It was minus degrees outside and they had a toddler. The plumber was at the address within the hour and capped off the pipe, allowing the heating to be used.
Excellent. It was an emergency call out at the weekend. He came within 45mins and solved the problem as well as another which had cropped up. Very friendly and very helpful. Highly recommended
Needed an emergency plumber and AKA had one out within the hour. The engineer arrived when they said they would, they fixed everything and offered aftercare advice. Would highly recommend
Had a plumbing emergency and engineer arrived within the hour. Job completed by a very polite and helpful engineer, Jay.
How it works
From your message
to finished.
Call and get a time
You ring, get a time slot and an engineer who turns up when they said.
Diagnose and explain
The engineer finds the fault and explains the problem and your options.
Fix and tidy up
The work is done, the area is left clean and you get advice to avoid a repeat.
Questions
Before
you ask.
Water you can't stop, water coming through a ceiling or near electrics, a burst pipe, no water at all, an only toilet blocked or overflowing, or no heating or hot water with a baby, an older person or someone unwell at home.
Ring and you'll be given a time. Customers say within the hour: Kelly N. had an engineer with her in 20 minutes, Daniel R. in 25, Margaret R. in about 30, Paul in 40 and Faye B. in 45.
Customers have rung at 4am, 5.30am, 9pm and 11.30pm, on a Saturday evening, on a Sunday, on Easter Sunday and two days before Christmas, and had an engineer out.
Faye B. rang at 11.30pm and says AKA is not one of those firms that's just a call centre passing jobs on: they send their own engineers. Jay, Ali and Abdul are named in customers' reviews.
Turn the water off at the stopcock (usually under the kitchen sink), switch off electrics near any water at the fuse box, and move what you can out of the way. Then ring or WhatsApp 07939 916109, with a photo if you can.
It depends on the job and the time of day, so ask when you ring. Lauren L. was given a quote before anyone came out, and Sam R. found the same-day call-out fee reasonable.
Newcastle upon Tyne and around it. Put your postcode in the quick quote and you'll be told.
Get a quote
Tell us about
the job.
WhatsApp or ring AKA Plumbing, Heating & Drainage on 07939 916109, or send the form: it opens as a WhatsApp message with your details in it.
- WhatsApp — quickest reply07939 916109
- Call07939 916109
- Based inNewcastle